Are you tired of waking up in the middle of the night panicked because you forgot to call that key customer back? Many small business owners and sales people find themselves working harder, because they don’t have a system in place to deal with all the day to day problems.
We hear the same issues over and over:
- Sales volume – not getting the growth needed or desired.
- Sales person productivity – key performance measures that need to improve.
- Key customer information not available or difficult to get.
- Unable to manage and analyze their sales pipeline or accurately forecast future sales.
Many businesses fail to define business objectives or develop processes for meeting those objectives. Working together, this is one of the fist things we do to determine if we can help you reach your goals.
We Sell Solutions, Not Products
Benchmark studies reveal that CRM applications account for:
- Revenue increases of up to 41% per salesperson
- Decreased sales cycles of over 24%
- Lead conversion rate improvements of over 300%
- Customer retention improvements of 27%
- Decreased sales and marketing cost of 23%
- Improved profit margins of over 2%
CRM ROI Statistics
A recent ROI study relating to CRM implementations found that companies have yielded returns ranging from 16% to more than 1,000%. Over half of the companies surveyed yielded returns between 50% and 500%. The bulk of those (ROI) returns were seen in increased productivity and business process enhancements. – IDC
What is a CRM database ?
A Customer Relationship Management (CRM) database involves using technology to organize, automate, and synchronize business processes – principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain customers the company already has and entice former customers back into the fold, while reducing the effort of marketing and customer service.
ClientPerfect specializes in software solutions that solve one of the biggest problems facing small businesses – properly managing their contacts. Whether they are Customers, Prospects, Leads or Vendors, you will no longer wonder whom you are supposed to be calling or Marketing to. With over twenty years of experience, we take pride in making sure we fully understand your needs and have the right solution for you. We make sure it is properly implemented, and has a very fast return on your investment. Your greatest source of new business is your current customers. So you must maintain a good relationship with them. So if you are tired of waking up in the middle of the night panicked because you forgot to call that key customer back, give us a call and we will help you put a system in place that will stop those sleepless nights.
